Privacy Policy
Last updated 2 June 2026. PMCOE LLC, 1606 Headway Cir, Ste. 9447, Austin, TX 78754, United States.
PMCOE LLC, doing business as Project Management Centre of Excellence ("PMCOE", "we", "us"), operates pm-coe.com and provides project-management training as a PMI Authorized Training Partner. This policy explains what personal information we collect, why we collect it, who we share it with, and the choices you have. By using our site or enrolling in a course, you agree to the practices described here.
Information we collect
When you contact us, request information, or enrol, we collect the details you provide — your name, email address, phone number, mailing address, employer (where relevant), and the course you are interested in. When you pay, our payment processor collects your payment details; we never see or store full card numbers. When you take a course, we record your attendance and completion so we can issue your certificate and file your contact hours with PMI.
We also collect basic technical data automatically, such as your IP address, browser type, and the pages you view, to keep the site secure and understand how it is used.
How we use your information
- To respond to your enquiries and enrol you in a cohort.
- To deliver the training, grant access to the learning platform, and issue certificates.
- To file the required contact-hour record with PMI when you complete a PMI Authorized course.
- To process payments and send receipts.
- To send you information about your course and, where you have agreed, occasional updates about other PMCOE programs.
- To meet our legal, accounting, and regulatory obligations.
When we share information
We do not sell your personal data. We share it only where it is necessary to deliver our services:
- PMI — when you complete a PMI Authorized course, we report your contact hours to the Project Management Institute, as required by our Authorized Training Partner agreement.
- Service providers — payment processors, our learning platform, and the email and scheduling tools that operate on our behalf under confidentiality obligations.
- Legal — when required by law or regulation, or to protect our rights.
Cookies and analytics
Our site uses cookies and similar technologies to keep it working, remember your preferences, and measure traffic. You can disable cookies in your browser settings; if you do, some features of the site may not work as well.
Data retention
We keep enrolment and completion records for as long as needed to support your credential, meet PMI's requirements, and satisfy tax and legal obligations. We keep enquiry data only as long as needed to respond to you and follow up.
Your rights
You can ask us to access, correct, export, or delete your personal record. This covers the personal information we hold about you; it does not include course materials or courseware, or continued access to the learning management system, which are governed by your enrolment terms. Email enrollment@pm-coe.com and we will respond. Please note that we may need to retain certain records — such as a completion record already filed with PMI — where law or PMI's rules require it.
Security
We use reasonable technical and organisational measures to protect your data. No method of transmission or storage is completely secure, but we work to safeguard the information you entrust to us.
Children's privacy
Our services are intended for working professionals and are not directed to children under 16. We do not knowingly collect personal data from children.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the current version, and any material changes will be posted on this page.
Contact us
Questions about this policy or your data? Email enrollment@pm-coe.com or write to PMCOE LLC, 1606 Headway Cir, Ste. 9447, Austin, TX 78754, United States.
